We have expanded the AVG mobile apps family to include AVG Uninstaller. AVG Uninstaller is a FREE app that lets you quickly view the last time you used an app and tells you how much battery, data, and space it’s using. You can then choose to quickly and easily remove thes apps you no longer want or use to free up space for the apps you really want and help improve your device’s performance – all without the hassle of going through multiple Android OS tasks. Go to Google Play to find out more and to install it.
AVG Firewall is missing
AVG 2013 users are often confused why Firewall shows the ACTIVATE NOW status.
Please note, this is not an error message but information that another layer of protection is available. It is displayed only in the AVG AntiVirus and AVG Free editions because the Firewall tool is part of AVG Internet Security and AVG Premium Security. If you would like to maximize your computer protection and activate Firewall tool, just click on the Firewall button and follow displayed instructions.
False positive alarms
We noticed that a couple of false positive alarms were reported on the forums in the past week. Any AntiVirus software can detect a legitimate application as malicious when a part of its code is similar to a code in newly created malware. AVG implements advanced anti-false mechanisms to minimize the risk of false alarms to prevent this. If you think AVG has incorrectly flagged one of your files as malicious, we have prepared the AVG detects infection on file that I suppose to be clean article for your guidance.
Genuine AVG support
We have received reports from our users that they were tricked by a third party company when they were looking for help with their AVG product. As a rule of thumb, be sure to only contact companies through official support sites only – which is http://www.avg.com/support in our case. We have prepared the How to verify genuine AVG support and avoid scams article which will help you to contact genuine AVG support representatives every time.
AVG Trial expired
Once your AVG trial expired, you will receive the “Don’t lose your AVG protection!” message (the wording may vary).
You then have two options if you would like to continue with your AVG protection:
1) You can purchase a license for the advanced protection you were enjoying.
2) You can remove the Trial version and install AVG Free for continued basic protection.
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