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Evernote CEO: ‘We let our users down’ with privacy policy change

19
Dec
2016
Evernote CEO: ‘We let our users down’ with privacy policy change

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Evernote CEO Chris O’Neill has had a long couple of days. The company he runs recently ignited a firestorm among its users when it announced a privacy policy change that would have required users to open up all their notes for analysis in order to take advantage of forthcoming machine learning features.

“We let our users down,” he said in an interview. “We really tactically communicated in about as poor a way as we could.”

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