Instant messaging services have become an essential part of our lives. Not only do we constantly use them to keep in touch with friends and family, but also to chat with work colleagues about business related topics. Nowadays it’s rare not to be part of a work WhatsApp group!
It’s a reality that we can’t ignore, and the idea of companies prohibiting the use of these platforms is unthinkable, but businesses can’t allow for confidential information relating to the organization to be spread around different chat services unsupervised. Professional secrecy, confidentiality agreements, and data protection laws are some of the reasons why this flow of information shouldn’t fall into the hands of third parties and needs to be controlled.
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