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Posts Tagged ‘customer disputes’

U.S. and Canadian businesses looking to maintain their reputation and effectively handle customer disputes are once again being targeted by another barrage of malicious BBB (Better Business Bureau) complaint notifications. While BBB campaigns have been circulating for a good many years, for example this 2008 certificate scam, the Websense® ThreatSeeker® Network has detected and intercepted […]

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This is the second malicious spam run of the day, leading to a malware payload on 72.14.187.169 Date:      Tue, 6 Mar 2012 14:00:18 +0200 From:      “Tom Santana” Subject:      Better Business Bureau needs your urgent attention.   Business Owner/Manager, One of your recent customers has submitted a complaint with The Better Business Bureau […]

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Here’s a normal looking BBB spam, which typically would lead to malware: From:     Milford Finn [email protected] Date:     5 March 2012 10:42 Subject:     BBB have recieved a customer complaint about your company. Business Owner/Manager, One of your business customers has filed a complaint with The Better Business Bureau concerning the negative experience he had with your […]

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