The Latest in IT Security

Comcast may be one of the two most hated companies in America, and it may have terrible customer service according to most accounts, but it turns out that when it comes to customer service in the United States, Comcast is only the sixth-worst company when it comes to providing support to subscribers. The news could be a tiny boost for Comcast — earlier this week, the company had a customer care-related incident that went viral when one of its employees was recorded while he relentlessly tried to prevent a customer, who ended up being a well-known tech blogger, from canceling his service. Online website Ranker has a “companies with the worst customer service” survey on its website, which got more than 14,000 votes from over 2,800 voters. Surprisingly, Comcast