According to a new report from Der Spiegel on the National Security Agencys top team of hackers, the agency intercept electronics purchased online before delivery to install malware and other spying tools. The NSAs Tailored Access Operations (TAO) division is responsible for the biggest hacks weve learned about in the last year, so Der Spiegels report is a special look at the methods and madness behind the NSAs all-star team. When a world leaders cell phone is hacked by the NSA, the TAO team is responsible. (Its a TAO favorite.) But when new-fangled remote access hacking strategies dont work, though, the NSA goes old school.