Windows Desktop Support
|22 March 2013|
|Houston, TX (77056)|
Based in Houston, TX, Alert Logic is seeking to hire a strong Windows Desktop Support Professional to provide technical support and maintenance of our internal systems.
Alert Logic is a leading provider of on-demand compliance and security solutions for mid-sized organizations and has been recognized by the Houston Business Journal as a Fast Tech 50 Award winner for strong continued growth for the 4th year in a row. Our on-demand platform utilizes software-as-a-service (SaaS) to enable our customers the easiest way to secure their networks and comply with policies and regulations.
The Windows Desktop Support Professional is responsible for the administration and support of all internal Alert Logic desktop infrastructure.
Setup and manage a multi-site replicated Active Directory
5-7 years of experience doing desktop support and Windows Server administration
Support and administration of a hosted Exchange environment
Prior imaging experience
Ability to set up, maintain and troubleshoot VoIP phones (preferably Cisco)
Knowledge of wireless networks
Prior experience supporting and troubleshooting biometric security systems
Experience using ticketing systems
Inventory and Asset Management
Working knowledge of Cisco ASA firewalls
Excellent interpersonal skills and the ability to work well in a team environment or independently
The initiative and responsibility to take care of tasks and issues as they arise
Good administrative and organizational skills for documentation and project management
Cisco IOS experience and familiarity with SSH/SSL required
Linux and OSX experience
General knowledge of Information Security
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