The Latest in IT Security

Windows Desktop Support


Windows Desktop Support

Posted: 22 March 2013
Company name: Alert Logic
Location: Houston, TX (77056)
United States
Pay rate: DOE
Poster represents: employer
Terms of employment: Salaried employee
Hours: full time
Onsite: yes

Based in Houston, TX, Alert Logic is seeking to hire a strong Windows Desktop Support Professional to provide technical support and maintenance of our internal systems.

Alert Logic is a leading provider of on-demand compliance and security solutions for mid-sized organizations and has been recognized by the Houston Business Journal as a Fast Tech 50 Award winner for strong continued growth for the 4th year in a row. Our on-demand platform utilizes software-as-a-service (SaaS) to enable our customers the easiest way to secure their networks and comply with policies and regulations.

The Windows Desktop Support Professional is responsible for the administration and support of all internal Alert Logic desktop infrastructure.


Setup and manage a multi-site replicated Active Directory

Manage Hosted Exchange

Administer and maintain Windows based file servers, DNS and DHCP servers

Troubleshoot Linux OS

Maintain and update trouble ticket system with all activities

Install, troubleshoot, build and configure workstations for employees

Office desktop user support and troubleshooting

Document any and all new or current projects you work on

Manage biometric and video security systems

Be responsible for all asset tracking, inventory and procurement of internal office equipment

Set up and support Cisco VoIP phones

Required skills:
5-7 years of experience doing desktop support and Windows Server administration

Active Directory

Support and administration of a hosted Exchange environment

Prior imaging experience

Ability to set up, maintain and troubleshoot VoIP phones (preferably Cisco)

Knowledge of wireless networks

Prior experience supporting and troubleshooting biometric security systems

Experience using ticketing systems

Inventory and Asset Management

Working knowledge of Cisco ASA firewalls

Excellent interpersonal skills and the ability to work well in a team environment or independently

The initiative and responsibility to take care of tasks and issues as they arise

Good administrative and organizational skills for documentation and project management

Cisco IOS experience and familiarity with SSH/SSL required

Desired skills:
Linux and OSX experience

LDAP administration

General knowledge of Information Security

URL for more information:

Contact information:

Leave a reply



Mission-Critical Broadband – Why Governments Should Partner with Commercial Operators:
Many governments embrace mobile network operator (MNO) networks as ...

ARA at Scale: How to Choose a Solution That Grows With Your Needs:
Application release automation (ARA) tools enable best practices in...

The Multi-Model Database:
Part of the “new normal” where data and cloud applications are ...



Latest Comments