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Microsoft customer feedback tool hijacked to send phishing emails

04
Nov
2022
Microsoft customer feedback tool hijacked to send phishing emails

image credit: adobe stock

Cybercriminals are trying to trick Microsoft Dynamics 365 Customer Voice users into giving away their login credentials with a devious new phishing campaign, experts have warned,

A report from Avanan has revealed threat actors would send out a notification email through Dynamics 365 Customer Voice, which states that the customer had left a voice message. With the email itself looking a lot like an important voicemail from the customer, and the link being legitimate, clicking on it is “the natural step”, the researchers said.

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