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Tech Support Scams Inflicted Nearly $150 Million in Losses in 2020, IC3 Reveals

23
Mar
2021
Tech Support Scams Inflicted Nearly $150 Million in Losses in 2020, IC3 Reveals

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Despite newly created opportunities for fraudsters to rip-off unsuspecting citizens during the ongoing pandemic, tech support scams inflicted nearly $150 million in reported losses in 2020.

According to the 2020 Internet Crime Report, the FBI’s Internet Crime Center received 15,421 fraudulent tech support complaints from victims in 60 countries – a 171% increase from 2019.

“Criminals may pose as support or service representatives offering to resolve such issues as a compromised email or bank account, a virus on a computer, or a software license renewal,” the bureau explained. “Recent complaints involve criminals posing as customer support for financial institutions, utility companies, or virtual currency exchanges.”

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