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Security operations center (SOC) teams struggle with an array of challenges. Too many tools can make the work too complex; and recruiting and retaining personnel can be hard amidst a skills shortage. Experts need to focus on using their skills to their fullest. But, an open approach can improve threat management in a way that makes all of these things easier.
All these challenges complicate some aspect of threat management. Complex tools make it harder for SOCs to gain insight into their landscapes and detect threats. Solving cases thoroughly and responding to incidents quickly is difficult when staff are overwhelmed.
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