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When I was new to the security industry, I firmly believed that people got infected with malware because they didn’t know how to be safe online. I thought problems happened because computers were too complicated, or the technology was too daunting, or people were just too trusting and naive. But clearly I knew better. I saw the dangers lurking on the internet and knew how attacks worked, so all I had to do to end the risk of insider threats was tell people how to protect themselves.