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How to recognize a PC support scam

19

Apr

2012

A while ago, I responded to a blog comment promising some thoughts on how to recognize a cold-calling PC support scam. Unfortunately, I wasn't able to do that immediately, and then I was on vacation with no Internet connectivity (I should do that more often!). But then, since the problem isn't going to disappear any […]

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Changing how people see the malware threat: images can make a difference

07

Mar

2012

This is a just a short post to make available the security awareness slides that I was using at the RSA Conference in San Francisco last week. Several people asked me for copies to use in their own awareness efforts and I am more than happy to oblige. I believe these slides can be effective […]

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Support Desk Scams: CLSID Not Unique

20

Jul

2011

Yeah, yeah, yet another coldcall scam post, but featuring a ploy I haven’t come across before, intended to convince you that the scammer really knows something about your system, so that you’re likelier to fall for the scam. Rebecca Herold reports for InfosecIsland that she was contacted by one of those helpful “support desk” people who […]

Category General Written by ESET ThreatBlog 0 Comments

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How to recognize a PC support scam

Changing how people see the malware threat: images can make a difference

Support Desk Scams: CLSID Not Unique

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