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Posts Tagged ‘apple support’

Here’s a quick update on the Mac OS X malware landscape, a rather hot topic this month. May started off with the announcement of the DIY malware kit Weyland-Yutani BOT. This news was shortly thereafter dwarfed by numerous reports of fake (a.k.a. rogue) security software for the Mac; names include Mac Defender, Mac Protector, Mac […]

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ZDNet writer Ed Bott has posted the latest instructions to Apple tech support personnel regarding users calling in with active fake anti-virus “MacDefender” infections. Bott says he acquired the documents by talking with two anonymous Apple support representatives about how Apple is coping with the first widespread attack against OS X users. According to his […]

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ZDNet writer Ed Bott has today published a fascinating conversation with an AppleCare support rep on the subject of Mac malware. For reasons which will become obvious when you read the interview, the Apple support rep has chosen to remain anonymous. Chances are that if he hadn’t kept his identity secret that he would be […]

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