Posts Tagged ‘apple users’

Apple support to infected Mac users: “You cannot show the customer how to stop the process”

May

2011

ZDNet writer Ed Bott has posted the latest instructions to Apple tech support personnel regarding users calling in with active fake anti-virus “MacDefender” infections. Bott says he acquired the documents by talking with two anonymous Apple support representatives about how Apple is coping with the first widespread attack against OS X users. According to his […]

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Posts Tagged ‘apple users’

Apple support to infected Mac users: “You cannot show the customer how to stop the process”

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