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Posts Tagged ‘comcast’

Comcast really, really doesn’t like it when you talk about the enormous piles of cash it’s burning to jam its proposed merger with Time Warner Cable through the regulatory process. Comcast was not at all happy when we wrote about its decision to invite an attorney at the Department of Justice’s antitrust division to a […]

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Tim Davis, a Comcast customer and YouTube user, is the latest to go public with his tale of injustice at the hands of the cable companys customer service agents. Basically, Davis moved from one Comcast service area to another and completed the self-install according to Comcasts instructions. When the service got spotty, he called Comcast. […]

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Comcast’s PR issues are far from over following that customer care call from hell that went viral. A similar recording published online by a Comcast customer reveals that anyone who wants to make sure that their problems with the company get fixed just has to do one simple thing: Record the call and play it back […]

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