When Kei Okada maneuvered his bike through the streets of Manhattan one morning recently, he had a lot on his mind, including the vehicles whizzing around him. His overriding concern, however, was figuring out how to connect more deeply with two of his clients: Mark*, an elderly patient with advanced dementia to whom he was […]

When Kei Okada maneuvered his bike through the streets of Manhattan one morning recently, he had a lot on his mind, including the vehicles whizzing around him. His overriding concern, however, was figuring out how to connect more deeply with two of his clients: Mark*, an elderly patient with advanced dementia to whom he was […]