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RBS CEO: Bank has under-invested in systems for decades

03
Dec
2013

LONDON (Reuters) – Royal Bank of Scotlands new boss admitted the state-backed bank had under-invested in its systems for decades and apologized for an unacceptable technology crash that affected more than 1 million customers on Monday. For decades, RBS failed to invest properly in its systems, said Ross McEwan, who became chief executive in October. […]

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RBS’ services back on line after outage on Cyber Monday

03
Dec
2013

(Reuters) – RBS said its customers were reporting that services were coming back on line after the banks online and debit card payments failed Monday evening. If customers have been left out of pocket as a result of these system problems, we will put this right, said RBS in a statement. Millions of customers across […]

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RBS’ technology glitch leaves customers cashless

03
Dec
2013

(Reuters) – RBS and its retail banking unit Netwests online systems and debit cards failed on Monday evening as customers were unable to process payments on one of the busiest online shopping days called the Cyber Monday. Millions of customers across the United Kingdom were unable to withdraw cash, pay for goods or use telephone […]

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