Pay TV, Internet and wireless service providers aren’t exactly America’s most beloved business categories. In fact, customers seem to love complaining about them constantly, and T-Mobile has found tremendous success by separating its practices from those of its rivals and portraying itself as the “Uncarrier.” Part of the reason people dislike wireless carriers and ISPs so much may be the difficulties they often experience when dealing with their customer care departments, and now ATT and Time Warner Cable have been ranked Nos. 1 and 2 in a survey asking subscribers which companies have the worst customer service in the country. The survey, conducted by Ranker and unearthed by DSLReports.com, lists 50 large U.S. companies and asks visitors to vote on
AT&T and Time Warner Cable ranked worst in customer service survey
25
Feb
2014
Comments are closed.
SUNDAY, FEBRUARY 23, 2025
WHITE PAPERS
Mission-Critical Broadband – Why Governments Should Partner with Commercial Operators:
Many governments embrace mobile network operator (MNO) networks as ...
ARA at Scale: How to Choose a Solution That Grows With Your Needs:
Application release automation (ARA) tools enable best practices in...
Latest Comments
-
04. 05. 2013 00:51 -
28. 03. 2013 13:30 -
27. 03. 2013 17:21