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Deutsche Telekom plans new packages after internet cap blocked

02
Dec
2013

Deutsche Telekom plans to repackage its internet offering rather than appeal against an October court ruling that blocked it from capping connection speeds when customers exceed data limits on flat-rate contracts. After announcing its decision not to launch an appeal, the former German monopoly said on Monday that it will introduce new deals with flat rates or fixed data volumes. The telecoms operators head of German operations, Niek Jan van Damme, told reporters that the company aims to be more transparent, adding: We want to win back customer confidence we have lost. Public outrage this year prompted Deutsche Telekom to water down plans to cap data speeds over fixed broadband lines. It had said that, from 2016, customers who sign up for flat-rate internet deals and who exceed their monthly data download limit would see their surfing speed capped at 2 megabits per second (Mbit/s).

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