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EA’s ability to enrage its own customers is a rare talent

08
Feb
2014

For the past two years, Electronic Arts has been named the “Worst Company in America” by Consumerist readers… and it stands a damn good chance of winning the award again this year. Every time this happens, it sparks a round of self-righteous, finger-wagging lectures about how EA doesn’t deserve to be named America’s worst company since it hasn’t, say, caused a calamitous environmental disaster or aided and abetted massive financial fraud. But while it’s literally true that EA’s alleged crimes against consumers aren’t on par with those of BP or JPMorgan, it also undersells EA’s remarkable achievement: That is, it’s managed to make people incredibly angry by selling them video games. I mean, really think about that. Video games are

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