Now that we are one month into the new year, and personal resolutions are well in hand, it’s an opportune time to consider professional resolutions. With this in mind, I spoke with Richard Casselberry, director of IT operations at Extreme Networks, about ways CIOs can resolve to transform their IT departments this year. Rich had just read the State of the CIO 2014: The Great Schism in which Kim Nash observes that only 25% of CIOs are perceived as “first-class” business peers. As an IT staff member himself, Rich offers these 14 recommendations to help CIOs elevate their departments to