Working as a senior design lead at Google between 2003 and 2008, Kevin Fox is well positioned to know the hows and whys of Googles user experience design decisions. On the topic of Gmail, and specifically its much-derided contacts manager, Fox admits that his team just didnt have the time to completely finish the project before going live to the public. Taking blame for the inadequate and often frustrating experience, Fox says that contacts were low on Googles priority list for Gmail launch features and, moreover, theyve been sidelined ever since. Though improved, its been sidelined ever since. — Kevin Fox (@kfury) February 11, 2014