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Hotel starts handing out $500 fines for customers who leave bad Yelp reviews

04
Aug
2014

Running a business in the age of online reviews is obviously very stressful. Customers who don’t enjoy their time at an establishment could irreparably tarnish its reputation with a Yelp rating and a few short sentences, even if the customers are the ones are causing the problem in the first place. In order to avoid any issues like this, one hotel is going above and beyond the call of duty to keep guests from even considering writing a bad review: $500 fines. Page Six reports that the Union Street Guest House (USGH) hotel in Hudson, NY is charging couples who book rooms for their weddings $500 for every bad review their guests publish online. The following quote appeared on the Events  Wedding page on the USGH website,

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