This year, perhaps more than ever before, TV manufacturers have all committed to following a similar hardware path: they’re building big, beautiful, and nearly indistinguishable televisions. Technology giants like Samsung are seasoned experts when it comes to building quality TVs, but they’ve gotten no better at designing the software that controls them. In 2014, smart TVs remain caught in a struggle between brand differentiation and usability. Panasonic is among the worst offenders.
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