Comcast has racked up an impressive tally of customer service horror stories that have gone viral on social media over just the last month. The latest such story involves a customer who tried in vain for 6 months to get assorted problems fixed and only really got Comcast’s attention once his story hit the front page of Reddit. “During the six month period from mid-January of 2014 through the end of July of 2014, I had to contact Comcast an astounding 25 times in regards to a multitude of issues, errors, and mistakes with my service, and charges related to my Comcast account,” writes Dann Furia, a customer who first told the world his story via Reddit last week. “I
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