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Network router caused WhatsApp’s ‘biggest’ outage

24
Feb
2014

(Reuters) – WhatsApp founder Jan Koum on Sunday issued an apology and blamed a network router for Saturdays outage of the mobile messaging app. It was caused by a network router fault which cascaded into our servers. We worked with our service provider on resolving the issue and making sure it will not happen again. WhatsApp was down for more than three hours on Saturday just days after Facebook bought it for $19 billion.

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