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Somehow, We Hate Internet And Cable Companies Even More Than Before

20
May
2014

The companies that pipe Internet and television into our homes, known for their endlessly increasing prices and shabby customer service, have done the seemingly impossible. Against all odds, theyve managed to make us hate them even more. A survey of 70,000 U.S. consumers published on Tuesday found that Internet service providers and cable companies are the two most hated sectors of the entire U.S. economy. The poll was conducted by American Customer Satisfaction Index (ACSI), a private firm based in Ann Arbor, Mich. that measures U.S. consumers happiness with 43 different industries. …

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