It was early in the morning when the flooding hit The Knolls, a neighborhood of about 500 homes in Columbus, Ohio. The sewer overflowed, dumping a foot and half of water into Chuck Totten’s basement, where his wife Deb kept around $25,000 worth of fabric and sewing supplies. So he put out a call for help on Nextdoor, a private social network aimed at connecting neighbors. It was like living in an Amish community.
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