Yesterday, for three hours, the State Departments e-mail system and Blackberries went down, which meant State officials actually had to find one another and talk at their faces. One State Department insider told the Washington Post that the outage led to some awkward situations where people had to talk to each other face to face. We can imagine that some of those policy makers might not be too keen on emailing one another, let alone actually staring at one another in real life.
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