Comcast CEO Brian Roberts said last week that he and his team “don’t wake up everyday and go to work and say we want to be hated” and then suggested that everyone hates Comcast because other companies such as TV studios are constantly forcing it to raise its customers’ prices. However, one story flagged by Consumerist actually shows perfectly well why Comcast is one of America’s two most hated companies and it has nothing to do with higher cable prices. According to an investigative report from Houston-based television station KPRC, a family in Houston had been paying Comcast $30 a month for seven straight years to maintain an alarm system that was never once working. You heard that correctly: Comcast collected
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