Consumer products companies, retailers and restaurant businesses may be operating with a false sense of security, according to a new Deloitte study. The study captures input from more than 400 CIOs, CISOs, CTOs and other senior executives about cyber risks and response plans affecting customer trust, payments, executive level engagement, human capital and intellectual property.
Confidence is high
According to the study, more than three-quarters (76 percent) of consumer business executives report they are highly confident in their ability to respond to a cyber incident, yet many simultaneously face issues that critically impair their ability to do so. Among the findings:
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