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IT decision-makers often find themselves stuck between a rock and a hard place when it comes to dealing with ransomware attacks. Do they pay a large sum of money to cybercriminals in the hopes of regaining access to their systems and data at the risk of putting the business in a dangerous financial position? Or do they hope that their backups are good enough and that hackers won’t leak their information online? Some might be looking for a third option, which is where ransomware negotiation comes in.