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When organizations moved to hybrid work at the beginning of the pandemic, Slack offered a crucial way for teams to collaborate efficiently regardless of physical location. But in most organizations, Slack is a relatively new solution, bringing the typical challenges of adopting new technologies — related to culture, functionality, expected user behavior, and, of course, security. For many organizations, Slack is now the primary communication channel, replacing email and knowledge management repositories. As a result, Slack increasingly contains more sensitive information than those traditional systems.
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