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IT security is often regarded as the “Department of No” and sometimes it’s easy to see why. In a world of escalating cyber-risk, expanding attack surfaces and a fast-growing cybercrime economy, security teams are understandably keen to limit the damage their employees could cause. After all, it takes just one misplaced click to unleash a potentially devastating ransomware compromise. But when the burden on employees becomes too high, they may react in unexpected ways, which actually increases cyber-risk in the organization.
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