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An identity and access management research report from Enterprise Strategy Group (ESG), finds organizations, frustrated with poor user experience and weak security, are moving towards adopting passwordless, continuous authentication.
The impact of adopting passwordless authentication
- 40% of organizations using multi-factor authentication (MFA) for customers make it optional. These organizations likely choose to make MFA voluntary since they recognize the friction “MFA fatigue” creates each time a customer’s accesses their products or services.
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