Amazon’s Mayday customer service feature introduced last year is one of the company’s inventions that was highlighted in Jeff Bezos’ recent letter to investors. The executive happily proclaimed that the service is a success, but in doing so, he also revealed some of the crazier things people contact Amazon customer care for with the company’s Mayday service. “Nothing gives us more pleasure at Amazon than “reinventing normal” – creating inventions that customers love and resetting their expectations for what normal should be. Mayday reimagines and revolutionizes the idea of on-device tech support, Bezos wrote. “Tap the Mayday button, and an Amazon expert will appear on your Fire HDX and can co-pilot you through any feature by drawing on your screen, walking you
Here are some of the crazy things people use Amazon’s Mayday for
12
Apr
2014
Comments are closed.
SUNDAY, FEBRUARY 23, 2025
WHITE PAPERS
Mission-Critical Broadband – Why Governments Should Partner with Commercial Operators:
Many governments embrace mobile network operator (MNO) networks as ...
ARA at Scale: How to Choose a Solution That Grows With Your Needs:
Application release automation (ARA) tools enable best practices in...
Latest Comments
-
04. 05. 2013 00:51 -
28. 03. 2013 13:30 -
27. 03. 2013 17:21