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Mass adoption of mobile payment services derailed by security, privacy concerns

19
Nov
2015
Mass adoption of mobile payment services derailed by security, privacy concerns

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Evaluating the mobile payment preferences of 1,217 consumers from the U.S., a new Research Now survey revealed that 17 percent of respondents who did not make holiday purchases with their mobile phone last year, plan to use a payment service such as Apple Pay, Android Pay, Samsung Pay or a proprietary service from their bank or card issuer to make the leap to mobile payments this holiday season.

People who will not be using their mobile device to make in-store purchases cite identity theft, payment fraud and privacy concerns as the primary reasons.

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