Comcast’s PR issues are far from over following that customer care call from hell that went viral. A similar recording published online by a Comcast customer reveals that anyone who wants to make sure that their problems with the company get fixed just has to do one simple thing: Record the call and play it back to them if they give you problems at a later date. FROM EARLIER: Here’s the secret trick to make Comcast give you good customer service YouTube user Tim Davis has posted recordings of some of the customer care calls he made to fix an issue with his Internet connection. A few weeks after he moved to a new home and set up his Comcast service, he found