Long before sales figures and game releases dominated the headlines, the only thing any gamer wanted to talk about was Microsoft’s radical online strategy for the Xbox One. As it was originally described, the Xbox One was going to be an online-only console in the strictest sense — if you weren’t connected to the Internet, the device wouldn’t function. After several unsuccessful attempts to reach a middle ground with consumers, Microsoft threw in the towel and reverted to the standard policies of the previous generation. In an interview at SXSW, Phil Spencer, head of Microsoft Studios, admitted that he and his team did not approach the delicate situation in an ideal manner. Total Xbox has taken the time to transcribe
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