Windows Desktop Support

Posted:	22 March 2013
Company name:	Alert Logic
Location:	Houston, TX (77056)
	United States
Pay rate:	DOE
Poster represents:	employer
Terms of employment:	Salaried employee
Hours:	full time
Onsite:	yes
Description: Based in Houston, TX, Alert Logic is seeking to hire a strong Windows Desktop Support Professional to provide technical support and maintenance of our internal systems. Alert Logic is a leading provider of on-demand compliance and security solutions for mid-sized organizations and has been recognized by the Houston Business Journal as a Fast Tech 50 Award winner for strong continued growth for the 4th year in a row. Our on-demand platform utilizes software-as-a-service (SaaS) to enable our customers the easiest way to secure their networks and comply with policies and regulations. The Windows Desktop Support Professional is responsible for the administration and support of all internal Alert Logic desktop infrastructure. Responsibilities: Setup and manage a multi-site replicated Active Directory Manage Hosted Exchange Administer and maintain Windows based file servers, DNS and DHCP servers Troubleshoot Linux OS Maintain and update trouble ticket system with all activities Install, troubleshoot, build and configure workstations for employees Office desktop user support and troubleshooting Document any and all new or current projects you work on Manage biometric and video security systems Be responsible for all asset tracking, inventory and procurement of internal office equipment Set up and support Cisco VoIP phones
Required skills: 5-7 years of experience doing desktop support and Windows Server administration Active Directory Support and administration of a hosted Exchange environment Prior imaging experience Ability to set up, maintain and troubleshoot VoIP phones (preferably Cisco) Knowledge of wireless networks Prior experience supporting and troubleshooting biometric security systems Experience using ticketing systems Inventory and Asset Management Working knowledge of Cisco ASA firewalls Excellent interpersonal skills and the ability to work well in a team environment or independently The initiative and responsibility to take care of tasks and issues as they arise Good administrative and organizational skills for documentation and project management Cisco IOS experience and familiarity with SSH/SSL required
Desired skills: Linux and OSX experience LDAP administration General knowledge of Information Security
URL for more information: http://www.alertlogic.com/about-us/careers/?gnk=apply&gni=8a42a12b3d804c6a013d8e8c3fe01e2e&gns=VirusBulletin
Contact information: http://www.alertlogic.com/about-us/careers/?gnk=apply&gni=8a42a12b3d804c6a013d8e8c3fe01e2e&gns=VirusBulletin