Managed service providers have a unique position in the market. Providers have to be IT experts in a variety of areas, from hardware to customer support. Their business is built on upholding their clients’ business continuity. Unfortunately, various factors can violate this continuity, and sometimes they cannot be controlled from the MSP side.
As usual, we are talking about cyberthreats. You may protect your infrastructure effectively, but if your clients do not take adequate measures, your efforts may be in vain. That is why providing security services in addition to the other services you offer to your customers is vital for business.
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