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Posts Tagged ‘customer service’

The companies that pipe Internet and television into our homes, known for their endlessly increasing prices and shabby customer service, have done the seemingly impossible. Against all odds, theyve managed to make us hate them even more. A survey of 70,000 U.S. consumers published on Tuesday found that Internet service providers and cable companies are […]

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More often than not, I feel like my feedback — both as a customer and a writer — vanishes into a collapsing singularity of customer service. And yet, Ive never felt this way about Razer. When the company launched the original Blade gaming laptop, it was panned for being underpowered, so the company replaced it […]

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Comcast received the dubious honor of being named the “worst company in America” earlier this month, and it regularly receives poor rankings in customer satisfaction surveys due to complaints that focus on the company’s service quality and problems with the quality of customer service it provides. According to Comcast’s executive vice president David Cohen, however, the […]

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Mission-Critical Broadband – Why Governments Should Partner with Commercial Operators:
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The Multi-Model Database:
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