Bentley CIO Reveals Key Strategies for AI Adoption Success

Sep 11, 2025
Interview
Bentley CIO Reveals Key Strategies for AI Adoption Success

Short introduction Meet Vernon Yai, a renowned expert in data protection and privacy governance with a deep focus on risk management and cutting-edge techniques for safeguarding sensitive information. With years of experience shaping secure and innovative strategies, Vernon has become a trusted voice in the industry. In this interview, we dive into the critical role of data protection in today’s tech-driven world, exploring how businesses can balance innovation with security, the importance of privacy frameworks, and the evolving challenges of protecting information in an AI-driven landscape. Join us as Vernon shares his insights on building robust defenses and fostering a culture of trust.

How did you first become passionate about data protection and privacy, and what has kept you motivated in this field over the years?

I’ve always been fascinated by the intersection of technology and trust. Early in my career, I saw firsthand how a single data breach could devastate a company’s reputation and erode customer confidence. That sparked my drive to help organizations protect what matters most. Over the years, the rapid evolution of threats—think ransomware, insider risks, and now AI-generated vulnerabilities—has kept me on my toes. What motivates me is knowing that my work helps create a safer digital world, where innovation doesn’t come at the cost of privacy. It’s a constant challenge, but an incredibly rewarding one.

What do you see as the biggest challenges businesses face today in safeguarding sensitive information?

Businesses are grappling with a perfect storm of challenges. First, the sheer volume of data they handle has exploded, and much of it is unstructured or spread across hybrid environments, making it hard to track. Second, cyber threats are more sophisticated than ever—attackers are using AI to craft highly targeted attacks. And third, regulatory landscapes are becoming more complex, with laws like GDPR and CCPA demanding strict compliance. Many organizations struggle to balance these pressures while still pushing for digital transformation. Without a clear strategy, they risk exposure on multiple fronts.

How can companies build a strong foundation for data governance, especially when preparing for technologies like AI?

It all starts with understanding what data you have, where it lives, and who has access to it. A solid data governance framework begins with mapping out your data landscape and classifying information based on sensitivity. From there, you need policies that enforce access controls and monitor usage—think least privilege and zero trust principles. When it comes to AI, governance is even more critical because these systems rely on vast datasets, and any bias or breach in that data can amplify risks. I always advise companies to embed privacy by design, ensuring that data protection isn’t an afterthought but a core part of their tech strategy.

Why is fostering a culture of data literacy so important, and how can leaders encourage employees to embrace it?

Data literacy is the backbone of a secure organization. If employees don’t understand the value of data or the risks tied to mishandling it, no amount of technology can fully protect you. Leaders need to make data literacy a priority by offering training that’s practical and relevant—show people how their day-to-day actions impact security. Storytelling helps; share real-world examples of breaches and their consequences. Also, create a safe space for questions and mistakes. When employees feel empowered rather than policed, they’re more likely to take ownership of protecting data.

How do you balance the need for innovation with the imperative to maintain strict data privacy standards?

It’s a tightrope, but it’s doable with the right mindset. Innovation and privacy aren’t mutually exclusive—they can reinforce each other if approached thoughtfully. For instance, anonymization techniques can let teams experiment with data for AI development without exposing personal information. I encourage businesses to adopt a risk-based approach: identify where innovation might create vulnerabilities and build safeguards upfront. Collaboration between IT, legal, and business units is key. When everyone understands the shared goal—delivering value without compromising trust—you can move forward without unnecessary friction.

What strategies have you found effective in managing risks associated with emerging technologies like AI and cloud systems?

Emerging tech like AI and cloud systems brings incredible opportunities but also unique risks. My go-to strategy is proactive risk assessment—don’t wait for a problem to surface. For AI, that means scrutinizing training data for biases and ensuring transparency in how models make decisions. With cloud systems, it’s about securing configurations and enforcing encryption both at rest and in transit. Regular audits and penetration testing are non-negotiable. I also advocate for vendor accountability; if you’re outsourcing to a cloud provider, make sure their security standards match yours. Ultimately, staying ahead of risks means staying curious and adaptable.

How do you see the role of partnerships between IT and other business units in strengthening data protection efforts?

Partnerships are everything. Data protection isn’t just an IT issue—it’s a business issue. When IT works in isolation, you end up with solutions that don’t align with real-world needs. Collaborating with departments like legal, HR, and marketing ensures that policies are practical and address specific risks in each area. For example, marketing might handle customer data for campaigns, so they need tailored guidance on consent and compliance. Regular cross-functional workshops and clear communication channels help build a unified front. When everyone feels involved, accountability grows, and so does the effectiveness of your efforts.

What is your forecast for the future of data protection as technologies continue to evolve?

I see data protection becoming even more intertwined with business strategy as technologies like AI, quantum computing, and IoT mature. We’re heading toward a world where privacy will be a competitive differentiator—customers will gravitate to companies they trust with their data. I expect regulations to get stricter and more globalized, pushing businesses to adopt universal standards. On the tech side, I’m excited about advancements in encryption and decentralized systems that could redefine how we secure information. But with that comes the challenge of staying ahead of bad actors who’ll exploit these same tools. It’s going to be a race, and only the most proactive organizations will stay in the lead.

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